Refund policy
Due to the nature of our products, all sales are final and we do not accept returns or offer refunds.
Damaged or Defective items (U.S Orders)
If your order arrives damaged, please contact us within 7 days of delivery with:
- Your order number
- Clear photos of the damaged item
- Photos of the packaging (if available)
Approved claims will receive a replacement item at no additional cost.
Refunds are not offered — replacements only.
International Orders
All international sales are final.
We are unable o offer refunds or replacements for international orders due to shipping costs, customs handling, and delivery timelines outside of our control.
Please note:
- International delivery times vary and may be delayed by customs
- Import duties or taxes (if applicable) are the responsibility of the buys
- Lost or delayed international packages cannot be replaced or refunded
Lost or Delayed Packages
Once an order has been handed off to the shipping carrier, we are not responsible for lost, stolen, or delayed packages.
Please double-check your shipping address at checkout, as we are unable to replace or refund orders sent to an incorrect address.
If your tracking shows "delivered" but you did not receive your package, we recommend:
- Checking with household members or neighbors
- Contacting your local post office
- Filing a claim with the carrier
For international orders, delivery times and customs processing vary by country and are outside of our control.
Questions?
If you have any questions about shipping, feel free to contact us at: